Refund Policy

The website, www.Pearrapp.com / Pearr ("Site") is an electronic web based platform for exploring opportunities and enhancing outreach using the online search and other tools available for the prospective brides and prospective grooms. It is owned and managed by Weblink .IN Pvt. Ltd. ("Company").

Pearr is committed to safeguarding the privacy of its Users. All our users are requested to read the following Privacy Policy to have a complete understanding regarding how their personal information will be treated, as they associate themselves with Pearr and make full use of our services for the matrimonial pursuit. This policy is exclusively applicable on the entire platform operated by Pearr and not beyond. Pearr may amend these policies at any time by posting the amended version on this site. Such amended version shall automatically be effective upon its posting on this site. You are advised to check this section of regular intervals to be updated on developments.

Cancellation Period:

Many matrimonial websites offer a limited period during which users can cancel their subscription or request a refund. This period is often short, such as 24 to 48 hours after making a payment.

Partial Refunds:

Some websites may offer partial refunds if a user cancels their subscription before a certain period has elapsed or if they haven't used certain premium features.

No Refunds for Service Usage:

Most matrimonial websites state that once you've used their services, no refunds will be issued. This is because the services are often considered to have been provided once you start using them, such as sending messages to other users or accessing premium content.

Exceptional Circumstances:

In some cases, websites may consider refunds on a case-by-case basis for exceptional circumstances, such as technical issues, billing errors, or other issues that are clearly the fault of the website.

Renewals:

If you have a subscription that automatically renews, you may need to cancel it before the renewal date to avoid being charged for the next billing cycle.

Change in Terms:

Keep in mind that matrimonial websites can change their refund policies or terms of service at any time. It's essential to regularly review the terms and conditions to stay informed about any changes.

Contact Customer Support:

If you believe you are eligible for a refund based on the website's policy, you should contact their customer support as soon as possible to initiate the refund process.